The platform for business catering, events, lunch solutions – and happy teams!

At heycater!, you’ll find a wide range of catering services tailored to your needs. You can choose from the following options:

• Catering Marketplace: An exclusive platform where you can easily and directly order from a comprehensive catalog of various caterers.
• Customized Quote Service: Receive multiple personalized catering offers within 24 hours based on your specific requirements.
• Event Management: A full-service package for large events, covering everything from concept development to venue selection, catering, and entertainment.
• Online Canteen: A daily rotating menu selection that allows your employees to choose easily and conveniently.
• In-house Gastronomy: Operating bistros and canteens directly at your location with a variety of fresh and high-quality dishes.

You can use our service in all major cities in Germany, such as Berlin, Munich, Hamburg, Cologne, Düsseldorf, Stuttgart, and Frankfurt, as well as in many other cities and their surrounding areas.

Our catering starts with a group size of just 10 people. We specialize in providing high-quality solutions for every type of event, whether it’s for small meetings or large events.

Generally, you can book our catering services up to 24 hours before the desired delivery time. However, for the best experience, we recommend planning at least 48 hours in advance to ensure the best selection and service.

heycater! stands for top quality in events and catering, which is why we work exclusively with carefully selected and vetted caterers. To ensure this standard, we implement comprehensive measures to guarantee that each of our catering partners meets our high standards:

1. Careful Selection and Review of Caterers: All our catering partners undergo a rigorous selection process. We evaluate each caterer for experience, reliability, and the ability to deliver high-quality services.
2. Quality & Safety Program: We have developed an extensive program focused on maintaining high standards in hygiene, product quality, and packaging. This includes checking our caterers against industry-standard criteria and ensuring they provide regular certifications.
3. Reviews and Customer Feedback: We actively collect reviews and feedback from customers after every event. This feedback is crucial for continually evaluating our caterers and helps us retain only those providers who consistently achieve high satisfaction ratings.
4. Test Caterings: New caterers undergo test caterings before being included in our regular offerings. This allows us to assess their services under real conditions and ensure they meet our expectations.
5. Internal Caterer Rating System: Our internal rating system categorizes caterers from 'Newcomer' to 'Trusted' to 'Premium.' These ratings are based on their performance, customer satisfaction, and adherence to our quality standards. This system allows us to provide customers with transparent information about the experience and reliability of our caterers.
6. Through these measures, we ensure that our customers receive first-class catering at every event that meets—and often exceeds—their expectations.

Your satisfaction is our top priority. If something doesn’t go as planned, we’ll do everything to resolve the issue immediately. If a caterer unexpectedly cancels, we’ll quickly provide an equivalent replacement. If something still doesn’t meet your expectations, we’ll handle the complaint management promptly and, if necessary, refund part of the cost. Additionally, you’re covered against property damage up to €3,000,000 for every event.

No, our prices are net prices. VAT is added separately and is clearly displayed in the price overview. Since heycater! specializes in working with business clients, the prices are deliberately shown as net amounts. As a business client, there’s no extra effort for you regarding VAT. It is recorded as part of your regular business operations and can be claimed back as usual in your VAT return. Effectively, you only pay the net amount for our services.

Absolutely! We offer a variety of options for specific dietary needs, including vegetarian, vegan, gluten-free, and lactose-free menus. Simply let us know your specific requirements when placing your order, and we’ll accommodate them.

Once your request is submitted, our catering experts review your details and get in touch with you to discuss all the specifics. Your request only becomes a binding order after we’ve coordinated everything with you and received your confirmation.

Yes, on our marketplace, you can view reviews and feedback on all our catering partners. We encourage all customers to leave a review after their event to make the quality and reliability of our caterers transparent.

Currently, we focus on business-to-business (B2B) events and primarily offer our services for corporate and business events. However, for private events, you are welcome to inquire about possible exceptions.

Yes, we offer a variety of international and themed menus. Simply share your desired theme with us, and we’ll create a catering concept that perfectly matches your event.